Privacy Policy

The purpose of this Privacy Policy is to inform you of the means that S.A. Paul Doutrepont (Or & Argent) implements to collect and process your personal data, whether you are required to provide through the use of our website, in the strictest respect of your rights.

What is GDPR?

Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter "General Data Protection Regulation" or "GDPR") aims to harmonize data protection laws within the European Union and to increase the protection of personal data.

This means that the GDPR specifies how companies must inform individuals (in this case, you, our customers) about how their data is collected and protected. In addition, the law extends the legal possibilities of individuals (in this case, our customers) regarding their data: their right of access, deletion and portability.

The GDPR came into force on May 25, 2018.

Respect for your data at Or & Argent

S.A. Paul Doutrepont (Or & Argent) undertakes to use your data that you have sent freely to our website as part of the contract that you accepted when placing your order.

You can view, correct, change or delete your saved data at any time via your customer account.

For any questions relating to the collection, processing or use of your personal data, please contact our customer service.

As a person affected by the processing of personal data, you have the following rights:

  1. In accordance with art. 15 GDPR, you have the right to request information about your personal data processed by us, to the extent described there;
  2. In accordance with Article 16 GDPR, you have the right to demand the immediate correction of incorrect or complete personal data stored by us;
  3. In accordance with art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing:
    • exercise freedom of expression and freedom of information;
    • to comply with a legal obligation;
    • for reasons of public interest, or to assert, exercise or defend legal claims;
  4. In accordance with art. 18 GDPR, the right to request the restriction of the processing of your personal data insofar as
    • you deny the accuracy of the data;
    • the processing is unlawful, but you refuse to delete it;
    • we no longer need the data, but you need it to initiate, exercise or defend legal proceedings; or
    • you have objected to the processing on the basis of Art. 21 GDPR;
  5. In accordance with art. 20 GDPR, you have the right to receive your personal data provided to us in a structured, up-to-date and machine-readable format or to request its transmission to another controller;
  6. The right to lodge a complaint with a supervisory authority pursuant to Art. 77 GDPR. You can also contact the supervisory authority of your usual place of residence or work or at the registered office of our company.

S.A. Paul Doutrepont (Or & Argent) strictly respects the Belgian law of December 8, 1992 concerning the protection of privacy in the processing of personal data.

Use of cookies

Cookies are text files, often encrypted, stored in your browser. They are created when a user's browser loads a given website: the site sends information to the browser, which then creates a text file. Each time the user returns to the same site, the browser retrieves this file and sends it to the Site server.

S.A. Paul Doutrepont uses cookies. You can control and/or delete these cookies whenever you want.

The user of the site is informed that during his visits to it, a cookie may be automatically installed and temporarily stored in memory or on his hard drive.

A cookie is an element that does not identify the user but simply records information relating to the navigation on the site.

The use of own or third-party cookies, not being necessary for the operation of the site, requires your express consent.

You can express your consent or oppose the use of cookies by configuring your connection device appropriately:

  • By fully enabling or disabling cookies.
  • By deleting specific cookies, which have already been saved in the browser.
  • By preventing certain websites from storing cookies on your computer.
  • Or by blocking third-party cookies (when while browsing a site, cookies are stored on your computer by another site).
  • You can delete all cookies that are already on your computer and you can configure most browsers to prevent them from being stored.

S.A. Paul Doutrepont uses an audience analysis system that generates a cookie to measure the number of visits to the Site, the number of page views and visitor activity. Your IP address is also collected to determine the country from which you are connecting. The shelf life of this cookie is 50 months.


We inform you to take all useful precautions, organizational and technical measures appropriate to preserve the security, integrity and confidentiality of your personal data and in particular, to prevent them from being distorted, damaged or that third parties not authorized have access.